Vertex Lifting Solutions – Privacy Policy

Effective Date: 25th June 2026

Privacy Policy

Vertex Lifting Solutions is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

Information We Collect

We may collect:

  • Your name

  • Company name

  • Telephone number

  • Email address

  • Project information you provide

  • Any information submitted through our contact forms

  • Technical information such as your IP address, browser type and pages visited

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Prepare quotations

  • Provide contract lifting, lift planning and associated services

  • Manage customer relationships

  • Improve our website and services

  • Meet our legal obligations

We will never sell your personal information to third parties.

Legal Basis

We process your information where necessary to:

  • Respond to your request before entering into a contract

  • Perform a contract with you

  • Comply with legal obligations

  • Pursue our legitimate business interests where these do not override your rights

Data Sharing

Your information may be shared with trusted service providers where necessary, including:

  • IT and website providers

  • Professional advisers

  • Insurers

  • Regulatory authorities where legally required

Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Your Rights

Under UK data protection law you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to certain processing

  • Request transfer of your data where applicable

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Vertex Lifting solutions Ltd

Sales@vertexliftingsolutions.co.uk

Address: 66 Paul Street, London, England, United Kingdom, EC2A 4NA

Company number 17359632

If you remain dissatisfied, you may complain to the Information Commissioner's Office (ICO).

Website Terms & Conditions

Introduction

These Terms govern your use of the Vertex Lifting Solutions website.

By using this website you agree to these Terms.

Website Content

The information provided on this website is for general guidance only.

Whilst we aim to keep all information accurate and up to date, we make no warranties regarding completeness or accuracy.

Quotations

Any quotation issued by Vertex Lifting Solutions remains valid only for the period stated within that quotation and is subject to our commercial terms.

Intellectual Property

All website content, including text, graphics, logos, photographs and documents, is the property of Vertex Lifting Solutions unless otherwise stated.

No material may be copied or reproduced without written permission.

External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Limitation of Liability

Vertex Lifting Solutions shall not be liable for any loss arising from reliance upon information published on this website.

Nothing within these Terms excludes liability where such exclusion would be unlawful.

Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Vertex Lifting Solutions

Email: sales@vertexliftingsolutions.co.uk

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly and improve your browsing experience.

Cookies We Use

Our website may use:

  • Essential cookies required for website functionality.

  • Performance and analytics cookies to help us understand how visitors use our website.

  • Security cookies to protect our website.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

Managing Cookies

You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

For further information regarding how we use your personal information, please refer to our Privacy Policy.

Contact

If you have any questions regarding our Cookie Policy, please contact:

Vertex Lifting Solutions

Email: sales@vertexliftingsolutions.co.uk